Just a warning to anyone who may be considering buying a bike from Ken Carr Honda in King of Prussia, PA. DON'T DO IT!! They will lie to you, rip you off, and then accuse you of trying to scam THEM. I was supposed to get my 1kRR from them. Needless to say, I bought elsewhere.
They were dead set on MSRP, would not budge. Ok, I can understand that on a brand new model. None in stock, 3 week wait. Kinda lame considering they won't move on the price. Again, new model, so kind of understandable. $380 shipping/set up fee. That's crazy for ANY model
The real killer was on my trade. I have an `00 SuperHawk also. I was willing to buy the 1kRR outright if need be, but we discussed trade. The discussion ended with me being told that he was pretty sure he could give me low 5's for the SH depending on condition as they had to see it still (bike is super low mileage and in great shape). So we sorted everything out and I was to bring my SH in the next week. But they kept pushing for me to leave a $1000 deposit. Every other word out of his mouth was "deposit". I finally told him flat out that I was not leaving a cash deposit on a bike that they don't even have in stock when my down payment would be another bike. He finally got the hint.
Take the SH in the next week and this time I get to deal with their sales manager. After a quick look over my bike, he said they would only give me $3100 for it. Here is where it got ugly. I had him get the salesman I was dealing with. They said book was $4000 trade, and they had to knock $700 off that because Honda was offering a rebate on NEW Hawks. WTF does a rebate on a NEW bike have to do with trade in on a used bike? Someone looking at a $9000 bike is not the same customer looking at a low mileage used bike in the $5000-6000 range. Also said they had to deduct because my bike was in "rough condition". Some of the NEW bikes on their showroom floor had more scratches than my bike does. Claimed they had to replace a fork leg to sell it because it has a 1/2" scratch on it where my roommate accidentally bumped it with the snow blower while in the garage for the winter (and by scratch, I mean that it is nothing more than a tiny scratch in the aluminum leg). This dude was just trying to get one over on me thinking I'm some dumb kid. He was rude with me right from the start, and then became belligerent when I confronted the salesman about our "arrangement". The salesman pretty much said I was lying about what he said, and the paperwork we had made notes on "mysteriously" disappeared even though he claims he keeps everything he writes down. His exact words were "I'm not going to call you a liar, BUT.....", which as we all know is just a nice way of calling you a liar. Kinda like "I hate to say I told ya so, BUT....". Said I was "making it up to get a better deal". So they then continue to insist that he told me from the start that $4000 was the absolute max he said he could give me and that I was "mistaken" and then STILL tried to get me to buy the bike. Claimed that we had a "deal" and that I was "obligated" to buy it because they "reserved it" for me. That was the end for me, and I left. My father had been in there the day before ready to buy a VTX1800 and said the salesman he dealt with was also rude to him, and was also completely clueless about the machines he was selling (told my dad the VTX had carburetors when it has FI).
I will never go back there, even for parts. Which really sucks since they are 5 minutes from my house and the next closest is almost an hour away. We may take a ride over there next week though on my new RR and my dads new Sabre 1100 (he decided the VTX was too much money) and show them the $20,000 sale they lost :lol: For the record though, I ended up getting my RR at Montgomeryville Cycle Center in Hatfield, PA. $1000 off list right from the door ($9998) with only a $99 shipping/set-up fee. Ended up getting it for $10,764 out the door. And the salesman was very honest about the SH trade option and that it wasn't a bike they were really interested in so they couldn't give me alot for it. Which was perfectly fine with me because he was honest with me about it.
So all in all, don't deal with Ken Carr Honda as they concerned with nothing more than taking as much of your money as they can.
Bug
They were dead set on MSRP, would not budge. Ok, I can understand that on a brand new model. None in stock, 3 week wait. Kinda lame considering they won't move on the price. Again, new model, so kind of understandable. $380 shipping/set up fee. That's crazy for ANY model
The real killer was on my trade. I have an `00 SuperHawk also. I was willing to buy the 1kRR outright if need be, but we discussed trade. The discussion ended with me being told that he was pretty sure he could give me low 5's for the SH depending on condition as they had to see it still (bike is super low mileage and in great shape). So we sorted everything out and I was to bring my SH in the next week. But they kept pushing for me to leave a $1000 deposit. Every other word out of his mouth was "deposit". I finally told him flat out that I was not leaving a cash deposit on a bike that they don't even have in stock when my down payment would be another bike. He finally got the hint.
Take the SH in the next week and this time I get to deal with their sales manager. After a quick look over my bike, he said they would only give me $3100 for it. Here is where it got ugly. I had him get the salesman I was dealing with. They said book was $4000 trade, and they had to knock $700 off that because Honda was offering a rebate on NEW Hawks. WTF does a rebate on a NEW bike have to do with trade in on a used bike? Someone looking at a $9000 bike is not the same customer looking at a low mileage used bike in the $5000-6000 range. Also said they had to deduct because my bike was in "rough condition". Some of the NEW bikes on their showroom floor had more scratches than my bike does. Claimed they had to replace a fork leg to sell it because it has a 1/2" scratch on it where my roommate accidentally bumped it with the snow blower while in the garage for the winter (and by scratch, I mean that it is nothing more than a tiny scratch in the aluminum leg). This dude was just trying to get one over on me thinking I'm some dumb kid. He was rude with me right from the start, and then became belligerent when I confronted the salesman about our "arrangement". The salesman pretty much said I was lying about what he said, and the paperwork we had made notes on "mysteriously" disappeared even though he claims he keeps everything he writes down. His exact words were "I'm not going to call you a liar, BUT.....", which as we all know is just a nice way of calling you a liar. Kinda like "I hate to say I told ya so, BUT....". Said I was "making it up to get a better deal". So they then continue to insist that he told me from the start that $4000 was the absolute max he said he could give me and that I was "mistaken" and then STILL tried to get me to buy the bike. Claimed that we had a "deal" and that I was "obligated" to buy it because they "reserved it" for me. That was the end for me, and I left. My father had been in there the day before ready to buy a VTX1800 and said the salesman he dealt with was also rude to him, and was also completely clueless about the machines he was selling (told my dad the VTX had carburetors when it has FI).
I will never go back there, even for parts. Which really sucks since they are 5 minutes from my house and the next closest is almost an hour away. We may take a ride over there next week though on my new RR and my dads new Sabre 1100 (he decided the VTX was too much money) and show them the $20,000 sale they lost :lol: For the record though, I ended up getting my RR at Montgomeryville Cycle Center in Hatfield, PA. $1000 off list right from the door ($9998) with only a $99 shipping/set-up fee. Ended up getting it for $10,764 out the door. And the salesman was very honest about the SH trade option and that it wasn't a bike they were really interested in so they couldn't give me alot for it. Which was perfectly fine with me because he was honest with me about it.
So all in all, don't deal with Ken Carr Honda as they concerned with nothing more than taking as much of your money as they can.
Bug
