Seven years ago, I tried to purchase a motorcycle from these guys. The only thing they wanted to discuss was monthly payments. After speaking with the general manager recently, I decided to see if anything had changed. This time, the sales staff were significantly better. They were able to discuss the motorcycle I wanted to buy and weren't hung up on the monthly payments. That's kind of where the good news ends. It took two weeks for them to decide to call me back to tell me they couldn't order my bike because there was some confusion as to the color (red, not black). Once that confusion was cleared up, they promised to have the bike in two weeks. They again blew the deadline. At the end of two weeks, they told me that it would be four or five days more and that they would give me a tracking number that evening. Neither of those promises were true. They called me on Friday at 10 in the morning promising that the bike would arrive at noon. Again, it was a no show without even a phone call. This morning at 10 they called saying that it would be in at 4:30. By some stroke of luck, it actually showed up. Now I'm not sure if all of the problems were dealer related, or if Honda had anything to do with the delays, all I know is that it was a very slow and painful process to purchase a bike that they did not have on the floor.